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About Volunteer Workforce Solutions

Workforce Solutions helps improve volunteer firefighter recruitment &  retention

The North Carolina Association of Fire Chiefs (NCAFC) was awarded a SAFER grant to implement different recruitment and retention strategies. As part of Workforce Solutions, the NCAFC provides marketing material, training and support to participating departments to assure the success of their recruitment and retention campaigns. In addition, the NCAFC provides leadership and recruitment and retention seminars throughout the state of North Carolina as part of the Workforce Solutions program. Data collected from the Workforce Solutions program will be used to identify best practices and to contribute to the fire service’s body of knowledge related to recruitment and retention.

The Workforce Solutions Program also offers participating departments scholarships for conference attendance, tuition assistance, and recruitment and retention classes. These resources will provide further education for both the volunteers and the departments.

Additionally, the Workforce Solutions program offers departments GIS based reports to assist in their recruitment efforts. The GIS-based methods utilize community-level profile data (Tapestry Data) derived from analyzing current firefighters and identifying the personal characteristics of future firefighter candidates. These data and characteristics help establish and identify the best methods to communicate with and recruit potential firefighters. The Tapestry Data allows departments to utilize solid information to custom build a recruitment plan to meet their specific needs.

Our Mission


We’ve set out to help fire departments recruit members, and to point potential volunteers in the direction of a department that fits their needs.

What We Do


Working with an initial group of fire departments, Workforce Solutions helps create marketing materials, studies the demographics of the local region and their department members and customizes items needed to assist in reaching out to potential members.

Our Supporters


The Workforce Solutions Program is funded through a FEMA SAFER grant. Program partners include the North Carolina Association of Fire Chiefs (NCAFC) and the International Association of Fire Chiefs.

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Learn More About Becoming a Volunteer Firefighter

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